General terms and conditions of business

OVERVIEW

This website/application is operated by the cozygi.com team. The terms “we,” “us,” and “our” refer to the cozygi.com team. cozygi.com offers you, the user, this website/application with all information, tools, and services provided that you accept all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing products or services, you use our “Service” and agree to the following terms of use (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including but not limited to visitors, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website/application. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms of this agreement, you may not access the website/application or use the services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace these Terms of Service at any time by posting updates and/or changes to our website/application. It is your responsibility to check this page periodically for changes. Your continued use of the website/application following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS OF SERVICE

By agreeing to these Terms of Service, you agree not to use our products for any illegal or unauthorized purpose and, in the course of using the Service, not to violate any laws in your jurisdiction (including, but not limited to, copyright laws).

You must not transmit any worms, viruses, or other harmful code.

A breach of these Terms of Service will result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service at any time and for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and may (a) be transmitted over various networks and (b) be adapted to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Service, use of the Service, or access to the Service or any contacts on the website/application through which the Service is provided, without our express written consent.

The headings used in this agreement are for convenience only and do not limit or affect these terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We assume no responsibility if the information provided on this website is not accurate, complete, or up-to-date. The contents of this website are provided for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more current sources of information. Use of the contents of this website is at your own risk.

This website may contain certain historical information. Historical information, by its very nature, is not current and is provided for your information only. We reserve the right to modify the contents of this website at any time, but we are under no obligation to update the information on our website. You agree that it is your responsibility to monitor changes to our website.

SECTION 4 – CHANGES TO SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We are not liable to you or any third party for any modifications, price adjustments, suspensions, or discontinuance of the service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website/app. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display the colors and images of our products in the store as accurately as possible. However, we cannot guarantee that your screen's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Offers for products or services on this website are void where prohibited.

We make no warranty that the quality of the products, services, information, or other materials you purchase will meet your expectations, or that any errors in the service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed through the same customer account, with the same credit card, and/or to the same billing and/or shipping address. If we make a change to or cancel an order, we will attempt to notify you via the email address and/or billing address/phone number provided with the order. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You also agree to promptly update your account and other information, including your email address and credit card details (number and expiration date), so that we can complete your transactions and contact you if necessary.

For more information, please see our Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor, control, nor influence.

You acknowledge and agree that we provide access to these tools "as is" and "as available" without any warranties, representations, or conditions, and without any endorsement. We shall not be liable for any damages arising from or related to your use of optional third-party tools.

Your use of optional tools offered through the website is entirely at your own risk and discretion. You should familiarize yourself with and accept the terms of service of the respective third-party providers.

We may also offer new services and/or features through the website/application in the future (including the release of new tools and resources). These new features and/or services are also subject to these terms of use.

Section 8 – Third-Party Links

Certain content, products, and services available through our Service may include materials from third parties.

Links to third parties on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these third-party websites and do not warrant or assume any liability for any third-party materials or websites, or for any other materials, products, or services provided by third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions conducted through third-party websites. Please carefully review the policies and practices of the relevant third party and make sure you understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third-party provider.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions conducted through third-party websites. SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send us certain types of submissions (e.g., contest entries) or unsolicited creative ideas, suggestions, plans, or other materials online, by email, by postal mail, or otherwise (collectively, "Comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use such Comments in any media. We are under no obligation (1) to maintain Comments in confidence, (2) to compensate Comments, or (3) to respond to Comments.

We have the right, but are not obligated, to monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, abusive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates the intellectual property rights of others or these Terms of Service.

You agree that your comments will not infringe any third-party rights, including but not limited to copyright, trademark, privacy, or other proprietary rights. You further agree that your comments will not contain defamatory, unlawful, abusive, or obscene material, nor will they contain any computer viruses or other malware that could affect the operation of the Service or any related website/application. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of your comments. You are solely responsible for your comments and their accuracy. We assume no responsibility or liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL DATA

The submission of your personal information through our store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website or in our service may contain typographical errors, inaccuracies, or omissions that affect product descriptions, pricing, promotions, offers, shipping costs, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, as well as to cancel orders, if any information in the service or on any related website/application is inaccurate at any time, without prior notice (even after you have placed your order).

We are under no obligation to update, amend, or clarify any information in the service or on any related website/application, including pricing information, except as required by law. The inclusion of an update or change date in the service or on any related website/application does not imply that all information in the service or on the related website/application has been changed or updated.

SECTION 12 – PROHIBITED USES

In addition to the prohibitions set forth in the TERMS OF USE, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to commit or participate in any unlawful activity; (c) to violate any international or UK regulations, rules, laws, or local ordinances; (d) to infringe our or any other person's intellectual property rights; (e) to harass, abuse, insult, harm, slander, defame, disparage, intimidate, or discriminate against others on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious software that may affect the functionality or operation of the Service, related websites/applications, other websites, or the Internet. (h) to collect or track the personal information of others; (i) to engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) to use the Service for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service, related websites/applications, other websites, or the Internet. We reserve the right to terminate your use of the Service or related websites/applications for any violation of these Terms of Service.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the use of our Service will be uninterrupted, timely, secure, or error-free.

We make no warranty as to the accuracy or reliability of the results that may be obtained from the use of the Service.

You agree that we may suspend the Service for an indefinite period of time or discontinue it at any time without notice.

You expressly agree that your use or inability to use the service is at your sole risk. The service and all products and services provided to you through the service are provided (unless expressly stated otherwise) "as is" and "as available" without any representations, warranties, or conditions of any kind, either express or implied. This includes, but is not limited to, all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

The service and all products and services provided through the service are provided "as is" and "as available" without any representations, warranties, or conditions of any kind, express or implied. This includes, but is not limited to, all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement. We, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall in no event be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, data loss, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, and whether arising out of your use of the Service or products acquired through the Service, or any other claim related to your use of the Service or any product, including but not limited to errors or omissions in content, or any loss or damage of any kind caused by the use of the Service or content (or products) posted, transmitted, or otherwise made available through the Service, even if we have been advised of the possibility of such loss or damage. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability is limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any and all claims and demands of third parties, including reasonable attorneys' fees, arising out of or relating to your breach of these Terms and Conditions or the documents incorporated by reference therein, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY CLAUSE

If any provision of these Terms and Conditions is held to be unlawful, void, or unenforceable, such provision shall nevertheless remain enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms and Conditions. The validity and enforceability of the remaining provisions shall remain unaffected.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall remain in full force and effect even after the termination of this Agreement.

These Terms and Conditions shall remain in effect until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our services or by ceasing to use our website.

If, in our sole discretion, you breach, or we suspect you breach, any provision of these Terms and Conditions, we may terminate this Agreement at any time without notice. In such case, you shall remain liable for all amounts due up to the termination date. We may also deny you access to our services (or parts thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies and operating rules posted by us on this website or in respect to the Service constitute the entire agreement between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the party that drafted them.

SECTION 18 – Changes to the Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace these Terms of Service by posting updates and changes to our website/application. It is your responsibility to regularly check our website/application for changes. Your continued use of our website/application or service after changes to these Terms of Service are posted

This constitutes acceptance of those changes.

SECTION 19 – APPLICABLE LAW

To better serve all our visitors and users, we have recently made the following updates: This Agreement is governed by the laws of Hong Kong and any other applicable local laws relevant to the Merchant's business. This includes, in particular, the laws of the Merchant's registered office (California), the jurisdictions in which the Merchant conducts business, the locations of customers or cardholders, and any legal or regulatory requirements that apply to our acquirers, payment processors, and service providers. All applicable laws shall apply regardless of any conflict of laws rules.

SECTION 20 – CONTACT INFORMATION

For any further questions or concerns, please contact our Support Center.